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Fairfield Inn by Marriott – Dothan

Fairfield Inn by Marriott – Dothan

Address:3038 Ross Clark Cir
Dothan, AL 36301
Phone:(334) 671-0100

About Fairfield Inn by Marriott – Dothan

Hotels & Short-Term Housing are ready for you at Fairfield Inn by Marriott – Dothan.

Serving businesses in the Alabama area, you can reach us at (334) 671-0100 and we’ll be sure to meet all your needs.

User Reviews for Fairfield Inn by Marriott – Dothan

“We visited Dothan for the DIXIE Youth State tournament in baseball with a group of 7/8 year old boys. Had a horrible experience. Worst customer service I have ever received. I stayed two nights. I was told a guest complained about the noise and it being too loud so they comped their room and put it on my bill. I was never called and asked about the situation they just randomly chose someone to charge an extra night to. I asked for a manager and was told he was at church. Another team member asked for a manager and was told he was on vacation. I was told the complaint about the noise was from 6 am to 10:30 am. I was asleep until 8 or 8:30 am and so was my child. While my child was still sleeping i took a shower and proceeded to get for their ball game. I then woke my child up and sent him down to eat, i followed shortly after and joined him and some other team moms. I arrived downstairs at 8:55 am and sat there talking till 10:30. When i approached the Front Desk clerk to ask about the situation I was told that there was nothing she could do THAT SHE WAS TOLD IT WAS MY ROOM AND SOMEONE HAD TO PAY THE BILL. I asked why was i not called and told to keep it down or even ask if I was indeed the one making the noise, i was told she did call my room but no one answered the phone! Gee i wonder why, because maybe i was not in my room , maybe i was downstairs having coffee and breakfast while you (Ashley) Front Desk Clerk of the year was looking right at me. The front desk clerk saw me downstairs and everything. She has no customer service skills what so ever, in my opinion she is an incompetent idiot. My advice to any one visiting Dothan with a baseball team to not book this hotel. I will ask Dothan’s league to remove this hotels name from their reference list of places to stay in Dothan. The absolute worse experience I have ever had at a hotel!!!” I had to give it 1 star because it cannot get no stars.

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